Deer Cross Apartments - Lufkin

Deer Cross Apartments: A Mixed Bag in Lufkin, Texas

Located in the heart of Lufkin, Texas, Deer Cross Apartments offers a range of options for potential renters. However, reviews from current and former residents indicate a complex that is both appealing and problematic.

Amenities and Accessibility

One of the appealing aspects of Deer Cross Apartments is its effort to provide essential amenities. The community features a fitness center and a wheelchair-accessible entrance as well as a wheelchair-accessible car park. Residents have noted the apartment complex as being pet-friendly; pets are welcome, and dogs are allowed which makes it an attractive option for animal lovers.

Maintenance Concerns

Despite the appealing features, maintenance has been a significant concern among many residents. Numerous reviews highlight a lack of responsiveness when it comes to repairs. Some residents report needing to make multiple requests for maintenance issues before receiving help, while others describe unresolved issues with appliances and plumbing.

“Sometimes it took multiple maintenance requests and going to the office to get the maintenance work order done,” mentioned one resident, illustrating the frustrating process some have faced. Issues such as mold problems, broken outlets, and faulty air conditioning have also been reported, indicating a concerning trend regarding property upkeep.

Pet Policies and Community Vibe

As previously mentioned, Deer Cross Apartments is known for being pet-friendly. Many current residents appreciate the community atmosphere. They have praised the welcoming nature of neighbors and highlighted the benefits of living in a pet-friendly environment. “The few times I’ve had issues with maintenance… they have been on top of it and fixed the issue right away,” stated a current resident, showcasing the positive experiences some have had.

Staff Professionalism

The professionalism of the staff at Deer Cross Apartments has received mixed reviews. While many have found the staff to be friendly and helpful, there are also significant complaints regarding management's responsiveness and communication skills. "Very unprofessional demeanor. Lack of communication skills," states a dissatisfied former resident, reflecting a sentiment echoed by others.

Final Thoughts

Choosing a place to live is always a significant decision, and Deer Cross Apartments seems to present a mixed experience for potential residents. Although the complex offers amenities like a fitness center, wheelchair accessibility, and a pet-friendly policy, significant concerns around maintenance and management practices cannot be overlooked. For those considering moving to this complex, it’s crucial to weigh these factors carefully against your personal needs and expectations.