FitnessZone-Sales & Service - Alabaster

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FitnessZone-Sales & Service - Alabaster, Alabama

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Votes: 29 - Score: 3.9

FitnessZone: Your Local Exercise Equipment Store in Alabaster, Alabama

FitnessZone is a small business dedicated to providing a wide variety of exercise equipment and exceptional service options. Located in Alabaster, Alabama, this store offers numerous amenities designed to enhance your shopping experience, including accessibility features like a wheelchair-accessible entrance and a wheelchair-accessible car park.

Accessibility Features

At FitnessZone, every customer is valued equally. They provide a wheelchair-accessible entrance and ensure that their wheelchair-accessible car park is conveniently located. This commitment reflects their understanding of the importance of inclusivity in fitness and wellness.

Payment Options

When it comes to purchasing equipment, FitnessZone ensures you have plenty of options with flexible payment methods. They accept payments via cheques, credit cards, and debit cards, making it easy for everyone to find a suitable way to complete their purchase. Additionally, they offer kerbside pickup and in-store pick-up options for added convenience.

Customer Experiences

Customer feedback is critical when considering where to shop for exercise equipment. While many have praised FitnessZone for its knowledgeable staff and excellent delivery services, some have expressed frustration. For instance, one customer noted a positive experience with an Inspire FT2 purchase, highlighting the professional staff and timely delivery. However, others reported challenges with customer service, indicating that the interactions left much to be desired. One review mentioned, "Our entire interaction with this company was horrible," due to a lack of follow-up and professionalism during equipment repairs. On the other hand, several customers appreciated the fast shipping and great communication, especially related to online orders.

Outstanding Service Options

FitnessZone strives to provide exemplary service options that cater to every customer's needs. Although there have been complaints regarding service responsiveness, such as delays in returning calls for repair inquiries, some customers have shared positive experiences, particularly regarding equipment setups and the helpfulness of staff members like Kyle and Jacob.

Conclusion

Whether you're looking to equip your home gym or need professional assistance, FitnessZone in Alabaster, Alabama, has much to offer. With accessible facilities, various payment options, and a wide selection of quality exercise equipment, it's worth considering. Just keep in mind the mixed reviews on customer service to prepare for your shopping experience. Happy training!

Our business is found at

The phone number of this Exercise equipment store is +1205-621-0555

And if you want to send a WhatsApp, you can do so at +1205-621-0555

Our public attention hours are:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday (Today) ✸

The website is

If you wish to alter any element that you consider is incorrect concerning this web, we kindly request deliver a message so that we will adjust it as soon as possible. With anticipation thanks.

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Comments:

Showing from 1 to 2 of 2 comment(s) received.

Sarah Martinez (5/3/25, 10:55 AM):
This here review is all about me recent online purchase of an Inspire Fitness Functional Trainer. The process was as easy as pie, and I was chuffed when Greg got in touch to double-check one little option on me order - a personal touch that really made me day! The shipping was quick as a flash, and lo and behold, the 700lb equipment arrived at me doorstep just a few days later. After making the sale, Jacob was right there to answer a question I had, and he got back to me in no time. All in all, I'm over the moon with FitnessZone and would jump at the chance to order from them again!
Albert Edwards (5/3/25, 9:24 AM):
Top-notch equipment selections and a welcoming service.
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