Exploring Orangetheory Fitness in College Park, Maryland
Orangetheory Fitness in College Park, Maryland, offers a unique workout experience tailored to those seeking both intensity and community. While the facilities feature several amenities, there are nuances to consider when planning your visit.
Amenities for All
This location provides various amenities designed to enhance your experience. The studio includes a swimming pool and wheelchair-accessible features such as a wheelchair-accessible entrance and toilet. Additionally, a wheelchair-accessible car park ensures ease of access for all members. However, it’s crucial to note that a membership is required for full use of these facilities.
Accessibility Matters
Accessibility is a priority at Orangetheory Fitness. As mentioned by a satisfied client, the gym accommodates members with different needs, including provisions for a wheelchair-accessible toilet. This attention to inclusivity demonstrates a commitment to serving all fitness enthusiasts.
Community and Coaching
Member feedback reveals a strong sense of community and supportive coaching staff. Many find the coaches to be exceptional, motivating individuals who genuinely care about their members' fitness journeys. One member expressed how the coaches' attention to form and performance enhances the overall experience.
Equipment and Management Feedback
Despite the positive aspects, some members have reported concerns about equipment malfunctions. Comments about broken machines point to a need for improved management and maintenance. Members have expressed disappointment in the frequency of equipment issues, which detracts from their workout experience. For example, instances of the coach's microphone malfunctioning or rowers and treadmills not functioning correctly have been noted.
The Importance of Communication
Effective communication plays a pivotal role in customer satisfaction. Some reviews highlighted management's lack of engagement during critical incidents, such as thefts from lockers. Members desire reassurance and support from management, especially after challenging experiences. Clear protocols regarding security and effective communication about policies could significantly improve member trust and satisfaction.
Final Thoughts
While there's much to love about Orangetheory Fitness in College Park, the mixed feedback suggests areas for improvement, particularly in management responsiveness and equipment reliability. If you're considering joining, it's advisable to weigh these factors carefully. Whether you’re interested in the invigorating workouts or the community atmosphere, Orangetheory has something to offer—just ensure you're aware of the nuances before committing to a membership.
In case you want to update any detail that you consider is not correct related to this site, we ask send us a message so that we will handle it quickly. Thanks beforehand thanks for your cooperation.
This place is the worst! I must say I am terribly disappointed with my experience here.
They lure you in with promises of a free month and a 100% money-back guarantee if you're not satisfied. However, there's a catch they conveniently forget to mention. You need to provide a written cancellation notice 30 days in advance. How does that even make sense? Should I have known on day one that I needed to give them cancellation notice? Come on, give me a break!
On top of that, they suddenly spring on you the requirement of having at least 12 training sessions to be eligible for the money-back guarantee. Nobody informed me about this when I signed up.
Now they are trying to charge me for a membership I no longer want. I contacted them before my trial month was over to cancel due to travel plans, and they're insisting I pay for another month because I didn't meet the 12-training requirement.
If I had to rate the training sessions, I'd give them a measly 3 out of 10. The coaches are present, but you're basically left on your own. Don't waste your hard-earned cash here!
In conclusion, this place feels more like a scam than a legitimate gym. Stay clear!
Judy Brown (6/6/25, 8:57 PM):
Absolutely loving my experience at the gym! The coaches are top-notch and the sense of community is just incredible. I genuinely miss everyone and I am eagerly counting down the days until I can return once the COVID restrictions are lifted.
Abigail Perez (6/5/25, 9:06 AM):
Asijah is a fantastic coach! Their expertise in muscle and strength building is remarkable. However, I did find some of the music to be quite offensive to women. After addressing this concern, Asijah quickly adjusted the playlist without any issues. The workouts are invigorating and leave me feeling empowered and energetic.
Michelle White (6/2/25, 5:34 PM):
The class was absolutely brilliant, I must say! I was super thrilled to join in with my family. The setting is quite lovely, and their energy really adds to the enjoyment of the activities.
Leonard Morgan (6/1/25, 11:44 PM):
I was a member of this gym for a month and I really enjoyed the coaches and the workouts. However, I ended up cancelling my membership after my wife (who is also a member) had some of her belongings stolen from her locker while she was in a class. The person at the front desk allowed someone unauthorized to enter the studio to use the bathroom, didn't keep an eye on them, and they ended up stealing personal items from multiple members.
Besides the fact that this incident could have been easily prevented, I was very disappointed by the way the studio management handled it. Instead of reaching out to see if my wife was alright or if there was anything they could do to help, there was just complete silence. They didn't even inform the other members about what had happened or the increased risk. They also refused to provide a few months of complimentary membership to make up for the financial losses my wife experienced, not to mention the hassle of replacing stolen items and dealing with identity theft afterwards. In an industry where good customer service is crucial, their reaction was quite out of touch.
Nancy Powell (5/31/25, 4:09 PM):
I really dig the vibes here. Group workouts are my jam.
Bradley Ramirez (5/29/25, 8:57 AM):
Amazing spot, top-notch team and manager, Maria!!
Alan Williams (5/28/25, 6:46 PM):
I absolutely adore the vibe and the trainers at my local Orangetheory Fitness studio. They are truly top-notch individuals, so friendly and knowledgeable. The range of workout options is fantastic, keeping things fresh and exciting. The sense of community is unparalleled. I thrive on the challenges they present and the gatherings where we can connect and build relationships. I am a huge advocate for Orangetheory and have been singing its praises to all my friends, with no intention of stopping anytime soon!
Larry Clark (5/28/25, 12:16 PM):
This is one of the top OTF studios in the DMV region. OTF provided a complimentary session on integrating OTF into your fitness regimen during pregnancy. The instructors at College Park ensured I was informed about the class. They have been fantastic at adapting exercises to suit my requirements. Now, 7 months along in my pregnancy and after 5 years with OTF, I'm still going strong with my workouts.
Benjamin Rogers (5/27/25, 5:32 PM):
I've just signed up for a membership at this gym! The trainers really know their stuff and push you to your limits during the workout. Can't wait to see my progress over the next 6 months.
Jonathan Lewis (5/26/25, 12:46 AM):
Superb trainers and challenging exercise routines 💪...
Keith Williams (5/24/25, 4:34 AM):
Orange Theory is an absolutely fantastic method to keep yourself motivated and stay in top shape! I am thoroughly enjoying the coaching staff and feeling extremely enthusiastic about my progress.
Emma Jones (5/23/25, 11:44 PM):
I've just started my sixth month here and this gym already feels like a second home to me. Orangetheory offers a demanding workout experience with real-time feedback coming from your fellow gym-goers who are pushing themselves to their limits alongside you, as well as the OT heart rate monitor that keeps you striving for your next level. I've visited two other Orangetheory locations in different states, and the College Park branch stands out thanks to its incredibly friendly, motivating, caring, and skilled instructors. Their playlists make you feel like you're dancing in a club rather than just attending a regular fitness class, which adds an element of fun to the workout. In addition to the instructors, the administrative staff at Orangetheory are incredibly supportive, kind, and accommodating, creating a gym environment that is inclusive, empowering, and tailored to challenge each individual who walks through the door.
Henry Clark (5/21/25, 9:31 AM):
It was my first time visiting this gym, and I must say, it offers a unique concept and atmosphere that I quite enjoyed. The music they played really added to the experience!
Jason Parker (5/20/25, 7:12 AM):
This gym is absolutely fantastic!
Joe Thompson (5/20/25, 1:33 AM):
Orangetheory is indeed a top-tier gym — nonetheless, this particular location falls short in many aspects. I've been a loyal member for nearly five years now. What keeps me going is not the facilities here, but rather the camaraderie and connection I share with my fellow members. Sadly, the equipment is frequently out of order, class options are scarce and inconsistent, and classes get canceled at the drop of a hat, often with little notice. The journey to fitness is already challenging as it is; having to deal with a poorly managed studio shouldn't be one of those challenges. The constant turnover of staff, subpar leadership, and apparent lack of support from higher management for this specific branch have me contemplating a switch to a gym that truly justifies its membership fees.
Louis Morales (5/18/25, 1:28 PM):
Today was our inaugural visit to the college park site, and we were thoroughly impressed by the personnel and the general ambiance. All individuals were incredibly hospitable and went out of their way to assist us, even having an app readily available to cater to my deaf partner's needs. Maria truly stood out as an exceptional coach, prompting us to eagerly plan a return for another class.
Cynthia Stewart (5/14/25, 6:29 AM):
It seems like Orange Theory Fitness puts more focus on the business side of things and may not prioritize the well-being of their clients. There have been reports of them not showing much concern for members who are sick with COVID-19, only caring about collecting membership fees. Based on this, I personally wouldn't recommend them as a gym to join.
Andrew Johnson (5/13/25, 4:59 AM):
The trainers at this gym are absolutely fantastic! They really take a genuine interest in your progress; whether it's refining your technique or suggesting different exercises, they always go the extra mile to ensure you're maximizing your workout.
Janet Patterson (5/11/25, 9:19 AM):
I absolutely adore Orangetheory Fitness College Park. The folks at the front desk and the coaches are just so friendly. The coaches truly care about your fitness goals and always make sure to check in on your progress. The front desk staff are incredibly welcoming.
My journey with OTF began when I attended a lululemon drop-in session back in 2019. I got more serious about my fitness and upgraded to an Elite membership in the spring of 2021.
My love for OTF grew so much that I made the switch from being a member to an employee this past October 2021. The sense of community at College Park is unmatched. I am currently working at the Rockville studio, but my heart is set on eventually returning to the College Park Studio. Keep up the fantastic work, OTF College Park, and Happy New Year to you all!