Planet Fitness - Fairhaven

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Planet Fitness - Fairhaven, Massachusetts

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Exploring Planet Fitness in Fairhaven, Massachusetts

Planet Fitness in Fairhaven is renowned for its welcoming atmosphere and commitment to providing a judgment-free zone for fitness enthusiasts of all levels. However, recent feedback from gym-goers highlights both positive attributes and areas needing improvement.

Accessibility and Amenities

One of the standout features of this location is its wheelchair-accessible entrance and the availability of a wheelchair-accessible car park, ensuring that all members can access the facilities comfortably. The locker rooms include shower facilities, which are essential for those looking to refresh after workouts. Yet, there have been multiple complaints about maintenance issues, specifically regarding broken showerheads and cleanliness. Regular attention to these areas is crucial for maintaining the high standards expected by members.

The Atmosphere and Community

Many members appreciate the friendly vibe at Planet Fitness Fairhaven. The gym caters to a diverse clientele, ranging from beginners to seasoned athletes. This inclusiveness creates a supportive environment where individuals feel motivated to pursue their fitness goals. However, some users have voiced concerns about overcrowding and the presence of young patrons who tend to socialize rather than use the equipment, leading to frustration among those with limited workout time.

Membership Required: A Point of Contention

While a membership is required to utilize the facilities, the experience has been mixed. Some members find value in the perks that come with higher-tier plans, like the Black Card membership, which offers additional benefits such as bringing a guest for free. Conversely, others have expressed dissatisfaction with customer service during the cancellation process, noting that attempts to downgrade or cancel memberships can be challenging and unresponsive.

Cleanliness and Staff Engagement

Cleanliness remains a top priority for gym-goers, yet multiple reviews reveal dissatisfaction regarding the upkeep of machines and locker room amenities. While some members praised the efforts of the staff to maintain cleanliness, there were notable complaints about insufficient cleaning routines and supplies such as paper towels and toilet paper. Furthermore, reports of staff being unapproachable or disengaged during visits have contributed to a less than ideal experience for newcomers.

Conclusion

Overall, Planet Fitness in Fairhaven, Massachusetts, offers a blend of accessibility and community spirit catering to diverse fitness needs. However, addressing the concerns regarding cleanliness, member engagement, and equipment maintenance is essential for enhancing member satisfaction. As a gym aiming to serve the community, ongoing improvements will ensure it continues to be a top choice for fitness enthusiasts in the area.

You can reach us at

The contact phone of the respective Gym is +1774-425-4351

And if you want to send a WhatsApp, you can do so at +1774-425-4351

We are open during the following hours:

Day Hours
Monday (Today) ✸
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

The website is

If you need to update any element that you believe is incorrect regarding this portal, please deliver a message so we can we will adjust it at the earliest convenience. In advance we appreciate it.

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Comments:

Showing from 1 to 20 of 50 comment(s) received.

John Sullivan (6/12/25, 5:22 PM):
TOO MANY PEOPLE!!! I reside in Fairhaven and this is my local gym, and I must say I am thoroughly dissatisfied with the overcrowding situation. There simply aren't enough treadmills and cardio equipment available at this particular location. I decided to visit one of the Fall River branches today, and it only reinforced my opinion that the Fairhaven site is just too small!!!! I am extremely let down by the way this location has adapted to the challenges of covid-19!
Bradley Sanders (6/9/25, 7:28 AM):
One can achieve a splendid workout in this establishment. The ambiance exudes mutual respect among patrons, and the staff is quite amiable.
Olivia Butler (6/8/25, 2:00 AM):
This place is absolutely brilliant... hydrotherapy, tanning, working out, red light therapy?? Oh YES please! Just signed up! I can't wait to get going!
Isabella Jenkins (6/5/25, 7:55 AM):
It’s quite tidy and the vibes are spot on. Nevertheless, the one grumble I've got is I do wish they'd stay open round the clock like them other Planet Fitness spots. I'm working mad hours, y'see, so the only slot I can fit in a workout is after dark, but shutting up shop at 9pm on Fridays and 7pm on Saturdays and Sundays is a letdown.
Sara Taylor (6/4/25, 9:12 PM):
Everyone, cease the usage of thy mobile devices! 🤣🤣 ...
Paul Cruz (6/3/25, 2:15 PM):
Whoever the lad was on shift at 8am (8-9-22) neglected 4 individuals within a 30-minute timeframe at the reception because he was busy trying to impress some lass. WELL ABOVE HIS STATION. Employ individuals who are genuinely committed to their duties.
Logan Henderson (6/2/25, 5:12 AM):
Absolutely smashing gym! It's got all the essential gear, filtered water, fancy tile & granite bathrooms, and those stunning backlit mirrors in the women's changing room. Just splendid!
Samuel Russell (6/1/25, 3:15 PM):
In general, a decent gym with functional equipment, but facing a homeless issue in the locker room. The homeless individuals take over the stalls and showers, leaving them in a messy state. When attempting to change my gym location, which needs to be done through them (not sure why it's not available on the website after being an issue for 3 years), I was incorrectly transferred to a different gym after calling four times. After contacting the gym they mistakenly directed me to, the issue was promptly corrected. It seems like a retaliatory action, although I cannot prove it. All I know is that they threatened to terminate my membership rather than addressing the homeless man who was aggressively monopolizing the locker room.

I find it amusing that the owner suggests to disgruntled members to call the same rude and unhelpful management to complain about their behavior 🤣🤣🤣 that's priceless.
Joshua Collins (6/1/25, 10:41 AM):
The staff is quite amiable and accommodating. The app boasts a high level of precision with its crowd meter, allowing you to easily gauge the flow of visitors. There are plenty of machines available for use as well.
Joe Collins (6/1/25, 1:33 AM):
Absolutely dreadful service. They have the audacity to lock up drinks and deny access until payment is made. It's as though they view you as a criminal. Outrageous!
Alexander Sanders (5/28/25, 5:52 AM):
Lovely spot. The gear was spick and span, and in prime condition, and the team was ever so helpful, addressing all my queries.
Louis Bennett (5/24/25, 1:54 AM):
This location is absolutely fantastic. The team is constantly on hand, super friendly, and incredibly helpful. They've got hydro-massage beds and massage chairs. Their tanning beds and gym equipment are consistently in top-notch condition and well maintained. The facilities are spotless, offer privacy, and are safe for showering and changing. They provide WiFi, and have TV entertainment in the workout areas. There are designated stretching areas, yoga mats, and space for floor exercises, as well as a section with equipment for individuals needing to follow physical therapy routines or with previous injuries. And the best part is they always keep the temperature just right and the drinks perfectly chilled!
Joe Sanders (5/23/25, 7:58 PM):
I re-enlisted at Planet Fitness because I believed I was dissatisfied at WOW Fitness. The reality is, I've revisited here 4 times in a week and departed annoyed 3 out of the 4 times. The personnel are impolite, inept, and appear as if they are inconvenienced by the patrons. I shall be returning to WOW!
Deborah Ward (5/23/25, 10:37 AM):
This gym is the best I've ever been to! I absolutely love going there every day. The staff is fantastic and the machines are very well maintained.
Bruce Edwards (5/23/25, 3:19 AM):
I've discovered my new sanctuary. The bathrooms and changing rooms are absolutely pristine. I adore the 30-minute circuit; my preferred machines are housed there. I had to explore the other amenities, which weren't as easily accessible. It's a win-win situation for me, being closer to home.
Virginia James (5/21/25, 12:24 PM):
I've already been twice and have visited many gyms, but this gym is fantastic. I'd say it's the best. It's very clean and safe, especially during these times. You have to ensure you maintain social distance and wear a mask the entire time, so it's a very safe place to be. Every time you finish using a machine or start using one, you must clean it. I like that. I like to keep things clean and I don't want to catch any germs, viruses, or illnesses from touching dirty equipment. On top of that, the staff were so friendly and helpful!
Christopher Robinson (5/18/25, 6:13 AM):
The folks over there are just lovely, the gym is spotless, which is super important to me.
Eric Fisher (5/17/25, 10:08 AM):
The gym is well-maintained, better than most Planet Fitness locations. The front desk staff is friendly and helpful. However, the trainer can be a bit annoying as he often interrupts your workout to make space for his classes.
Diana Cruz (5/15/25, 11:30 AM):
I'm back at it, mate. Feeling the burn, but no pain, no gain, right? Excited to hit the gym with my trainer again. Having someone there really helps me stay focused on my goals. 💪🙏👏
Mark James (5/12/25, 8:14 PM):
I used to adore this place.. I finish my work, do my thing, and go about my business...but now there are way too many youngsters just lounging around one machine, not even using it, simply chattering away. They really ought to do a better job of reminding folks to utilize the equipment and move on.. This tactic would be effective if the staff were actually present, but alas, they are not.. Some of us have jobs and hectic lives, and this is our only opportunity to exercise. It appears as though individuals come to the gym just to see and socialize. I will be downgrading my black card, and if things don't improve, I'll be canceling my membership altogether and seeking out a superior gym.

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