Discovering Planet Fitness in Hyattsville, Maryland
Planet Fitness in Hyattsville, located on East-West Highway, is a gym that many local residents gravitate towards for its affordability and range of services. However, reviews from members indicate that there are significant issues affecting its reputation.
Amenities Overview
While Planet Fitness promotes itself as a "Judgment Free Zone," it appears that the amenities, such as showers, toilets, and general cleanliness, are causing concern among members. The facility includes:
- Toilets: Unfortunately, users have reported that the toilets are often unsanitary, with complaints about a lack of proper maintenance leading to unpleasant conditions.
- Wheelchair-Accessible Toilets and Car Parks: There are dedicated spots available, but comments suggest that upkeep in general could use attention.
- Showers: Members claim the showers are often dirty and lacking supplies, making post-workout refreshment less than ideal.
Wi-Fi Availability and Accessibility
A notable disappointment for members is the absence of Wi-Fi within the gym. This lack limits convenience for those who may want to stream workouts or listen to music while exercising. Furthermore, while the facility boasts wheelchair-accessible entrances and toilets, the overall accessibility experience may not reflect the expectations set by these features.
The Atmosphere and Clientele
The atmosphere at Planet Fitness can be described as mixed. On one hand, some members appreciate the community vibe and find it welcoming. However, others report a sense of frustration due to crowded conditions and a lack of equipment availability during peak hours. Equipment maintenance is a recurring issue; multiple machines are reported out of order, leading to longer wait times and disrupted workout routines.
Membership Requirements and Planning
A membership is required to access the gym, which comes with a relatively low cost. However, dissatisfaction with the service has led some former members to reconsider their choices. With reports of inconsistent management and billing practices, prospective members should carefully plan their signup process to avoid potential complications.
Conclusion: A Gym with Potential
Planet Fitness in Hyattsville holds potential but currently faces numerous challenges regarding maintenance, cleanliness, and customer service. If management addresses these concerns promptly, it could enhance the overall experience for all members and create the positive environment it aspires to be. For those seeking a gym with essential amenities and a community feel, it may be wise to visit first and assess whether it meets personal standards before committing to a membership.
If you require to update any data that you consider is not precise regarding this web, we ask deliver a message and we will correct it as soon as possible. Thanks beforehand we appreciate it.
I must say, I am absolutely amazed by the recent updates at the gym - truly incredible! The staff is always so welcoming and friendly. Thank you ever so much for the new machines - they were definitely needed.
Vincent Rogers (6/14/25, 9:26 PM):
A multitude of machines can be found at this establishment, yet there seems to be a gap in the provision of high-quality customer service by the staff. One may ponder on how to effectively persuade a potential client to commit to a membership without offering guidance on the facilities, the process of acquiring a personal trainer, or providing informative brochures outlining such information. Despite its seemingly tidy appearance, this gym certainly did not meet the expectations. It is worth noting that the absence of towels or even paper towels may leave one feeling rather perplexed.
Elizabeth Hayes (6/12/25, 12:57 PM):
I fancy this gym and its spot. A few gear pieces aren't functional, and the absence of Wi-Fi or a scale for measuring oneself is quite peculiar. Moreover, observing personal hygiene should be a standard. It's a bit unsettling to have to abbreviate my workout due to someone emitting an overpowering musty odour. It was truly sickening and distressing. They essentially emptied out the whole area they were in because of the stench. I'm not a monthly subscriber for that. Kindly, display notices regarding personal hygiene. 🤢😷
Elizabeth Jones (6/10/25, 1:57 PM):
I absolutely adore this Planet Fitness location! It's impeccably clean, well-organized, and quite roomy. The team members are extremely amiable and strive to ensure each visit surpasses the last. I highly suggest opting for a membership here!
Daniel Gray (6/8/25, 4:00 AM):
The 3rd bloody time I wakes up early and when I gets there, it's closed 🤯🤯🤯😡🫤 ...
Nicholas Stewart (6/7/25, 12:02 PM):
Regrettably, this gym seems to have seen brighter days. A crucial aspect in assessing the management of a gym is its cleanliness and level of detail - this particular establishment would greatly benefit from a thorough inspection for repairs and a comprehensive deep cleaning session.
Patrick Morgan (6/3/25, 10:01 PM):
I must say, the conditions of the bathroom showers are quite appalling, with gnats and maggots making themselves at home on the curtains. It's rather off-putting to have to shower here before heading to work. My boyfriend has had a similar experience in the men's locker room, noting that the smell is quite unpleasant. This Planet Fitness location has to be the dirtiest one I've ever visited.
Patrick Graham (6/2/25, 4:31 AM):
I do declare, it's a right shame that there wasn't a manager present at the establishment come 4:30pm on a Thursday. One would think they'd have better standards in Prince George County. It might be best to just shut down the whole operation, I reckon.
Deborah Jackson (6/1/25, 9:11 PM):
The gym lacks proper ventilation and temperature control, which is rather bothersome. The equipment seems neglected and there are inexperienced youngsters overseeing the gym-goers. There was a regrettable incident of an assault during my visit, and disappointingly, it was not handled promptly by the staff.
Charles Ross (6/1/25, 5:33 PM):
The location has definitely improved since they opened, and the renovation process has greatly improved. The staff is exceptionally friendly, and the managers, Megan and Dominique, provide excellent customer service. I've also attended classes with the trainer, and she's fantastic! I highly recommend this location. While it's still undergoing renovations, it's enormous, and I adore it!
Samuel Evans (5/30/25, 5:22 AM):
The gym space is quite roomy, I must say. I quite fancy the old Life Fitness treadmills they have at the Landover location...while other PF gyms are busy with upgrades. I make it a point to shower regularly at this facility, as everything is well-stocked and immaculately clean. This particular spot sees a lot of activity, so I do hope they get around to fixing those Smith machines soon. Apart from that minor hiccup, this place is an excellent choice for getting in a good workout.
Sharon Reyes (5/28/25, 12:31 PM):
If only the employees would put in a bit of effort to tidy up this gym regularly, it would make a world of difference. It's puzzling how some workers seem content to simply loiter and gossip at the front desk instead of taking pride in their workplace.
Gabriel Bennett (5/28/25, 11:42 AM):
The staff is quite friendly and the prices are truly unbeatable. However, I must mention that there are some concerns regarding the maintenance of the machines. Several machines have been out of order for a number of weeks now, particularly the treadmills which urgently require servicing. It's rather frustrating when you're in the middle of a jog and the treadmill suddenly falters, causing one to grasp onto the rails for dear life. This poses a serious safety hazard, and I sincerely hope that management addresses this issue promptly after considering this feedback.
Charles Collins (5/26/25, 5:55 AM):
I absolutely adore going to this gym. It's fantastic for squeezing in a solid hour-long workout amidst a hectic day. However, I must admit that the equipment here doesn't quite measure up to what I've experienced at other Planet Fitness locations. As such, I'd give this gym a rating of 4 out of 5. It's good, but could definitely benefit from some upgrades in the equipment department.
David Reed (5/26/25, 3:04 AM):
The staff at this gym is top-notch, no doubt about it. However, the hours of operation leave much to be desired. The cleanliness of both the facility and equipment is a bit lacking, and good luck trying to find available equipment in the overcrowded space. The layout could also use some improvement.
Some suggestions for improvement:
- Installing mirrors in front of the smith machines would be a great addition.
- Tinting the windows or upgrading the A/C system would help keep the space cooler, especially as we head into the warmer months.
Jessica Cooper (5/24/25, 8:34 AM):
The employees there are absolute rubbish, I must say. They had the audacity to overcharge me for a membership, and when I requested they rectify the situation, they had the cheek to reply, "You must return when the owner is present as only he possesses the knowledge to issue refunds." And when I inquired about the owner's schedule, they hadn't a clue. Dreadful staff indeed. Utterly uncooperative, all they seem to do is loiter and engage in idle chatter amongst themselves. To make matters worse, they leave weights strewn about, making it an impossible task to locate the equipment you require.
Victoria Perez (5/22/25, 1:15 AM):
The staff at the gym were not very welcoming, both over the phone and in person. The equipment seemed quite outdated considering how recently the place opened, the lockers were all broken, and the locker room was not well-maintained. Overall, it wasn't a very pleasant visit. I think I'll stick to New York Avenue (which has been great from the start) and Silver Spring.
Henry Patterson (5/21/25, 11:41 PM):
Just last night, it was pizza night after my workout, and the manager invited me to join a picture with some other members. The staff is really enthusiastic here. I've been a member since it was called Fitness Evolution, and the staff back then were never this friendly. This gym has so much potential, and despite a few grumpy members who seem to have left some negative reviews, the gym is definitely improving!
Janet Robinson (5/21/25, 11:11 PM):
This Planet Fitness location has to be one of the worst I've visited. While the gym itself is spacious and open, the equipment appears to be straight out of the 90s and it squeaks terribly. It feels like such a missed opportunity with all that space. The facilities are outdated and in desperate need of a serious upgrade. Customers are definitely getting a raw deal here.
Harper Hughes (5/21/25, 6:06 PM):
The staff member shut down shop early.
As a manager meself, this could 'ave 'im out on 'is ear!
Have a word wi' yer team about customer service! This planet fitness is the pits.
All the dodgy lot show up after 9pm so I wouldn't suggest it. Fairly tidy, no scales!
Equipment's alright. It's just a shopping center gym, don't get yer hopes up, it's a bit rough around the edges.