Crunch Fitness - Palmdale - Palmdale

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Crunch Fitness - Palmdale - Palmdale, California

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Votes: 371 - Score: 3.2

Crunch Fitness - Palmdale: An Insightful Review

Located in Palmdale, California, Crunch Fitness offers a variety of services aimed at providing an enjoyable fitness experience. However, reviews suggest that potential members may want to consider various factors before committing.

Outdoor Services and Amenities

The gym features outdoor services, including a basketball court, which many members appreciate for their workouts. Unfortunately, the outdoor area has faced criticism for being unclean, suggesting a need for better maintenance.

Accessibility Features

Crunch Fitness provides a wheelchair-accessible entrance and car park, making the facility accessible for all guests. However, accessibility can only go so far if customer service does not meet expectations.

Service Options and On-Site Services

While Crunch Fitness offers various service options, including on-site training, user experiences indicate that transparency regarding membership terms is often lacking. Numerous complaints mention misleading membership agreements, with customers feeling trapped by contracts they did not fully understand.

Atmosphere and Community Feel

The atmosphere at Crunch Fitness has been described as friendly and inviting, conducive to working out. Many long-term members refer to it as a community. However, recent reviews suggest that the overcrowded environment detracts from this ambiance.

Amenities: Showers and Sauna

Despite having facilities such as showers and a sauna, the condition of these amenities has raised concern among members. Reports indicate that showers sometimes lack hot water, and the sauna is frequently non-operational, diminishing the overall experience.

Membership Requirements and Customer Service

Membership is required to access facilities at Crunch Fitness. However, customers have reported frustrating experiences when trying to cancel memberships, claiming that customer service is unresponsive or unhelpful. Many former members recommend avoiding the gym due to predatory practices surrounding membership commitments and cancellation processes.

Final Thoughts

While Crunch Fitness in Palmdale boasts several amenities and a friendly atmosphere, potential members should weigh the feedback from current and past users. Access to outdoor services, a wheelchair-accessible environment, and a community feeling are positives, but issues related to transparency, cleanliness, and poor customer service cannot be overlooked. Ultimately, it may be worthwhile to explore other local gym options based on personal needs and expectations.

You can visit us at the address:

The contact phone of said Gym is +1661-266-3200

And if you want to send a WhatsApp, you can do so at +1661-266-3200

Visit us during the following hours:

Day Hours
Monday
Tuesday
Wednesday
Thursday (Today) ✸
Friday
Saturday
Sunday

The website is

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Comments:

Showing from 1 to 5 of 5 comment(s) received.

Emily Johnson (5/1/25, 3:31 AM):
The gym has definitely seen better days, not quite sure what happened while I was away lol. The outside area, in particular, could use some sprucing up. It seems like the weights could be better organized and picked up, a responsibility that both the staff and customers should share. I miss the warm greetings and goodbyes I received at another Crunch location I visited. Too many people seem to be chatting away instead of actually using the equipment. Personally, when I go around 9 pm on weekdays, or even 7 pm, it's a complete madhouse until around 11:30 pm with long waits for machines and equipment.
Betty Fisher (4/29/25, 9:09 PM):
I typically don't write reviews, but I must say that this gym is absolutely dreadful! The receptionist, Aileann or whatever her name may be, provides the most abysmal customer service I've encountered in quite a while. She's incredibly rude and obnoxious, and seems to give attitude for no discernible reason. It's high time Crunch dissociates their name from the individuals in charge of this establishment. Moreover, it's worth noting that the staff never seem to wear masks. My advice would be to steer clear of this place - if possible, I'd assign them zero stars.
Carl Reyes (4/28/25, 7:32 PM):
I really enjoy the Gym as they offer a wide variety of machines and free weights. Additionally, they have an abundance of cardio equipment and fitness classes available. The staff is incredibly helpful and welcoming. One thing I particularly appreciate is their 24-hour availability from Monday to Thursday, although they do close early on Fridays through Sundays.
Wayne Jordan (4/27/25, 4:08 PM):
I must say, this gym was absolutely splendid! With two floors, there's plenty of space to move around without feeling squished. The gentleman at the front desk was a real lifesaver, allowing us to redeem our complimentary gym pass even though we initially selected the incorrect location. I truly appreciated the seamless and hassle-free experience of working out at this gym. Big thanks to Palmdale for the fantastic service!
Gerald Phillips (4/27/25, 1:47 AM):
Upon initial impression, the gym appears pleasant, however, upon commencing one's workout, it becomes apparent that equipment organization is lacking and complete sets of free weights are difficult to locate. The adherence to gym etiquette is notably deficient, as weights are often not returned to their proper places. Furthermore, the facility tends to be consistently overcrowded. Certain machines are needlessly cumbersome, leading to a potential loss of focus due to their excess play and movement. In my opinion, investing a bit more for a higher quality gym experience is worthwhile.
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