Toilet Accessibility and Cleanliness
Crunch Fitness in Pharr is noted for its clean facilities, although there have been mixed reviews regarding the maintenance of restrooms. Some patrons praised the spacious women's restroom layout, while others reported issues such as missing toilet paper and lack of soap. It seems that the wheelchair-accessible toilets are available, but regular cleaning schedules need improvement to keep up with member expectations.
Amenities and Planning
The gym boasts a variety of amenities including showers, a sauna, a tanning salon, and even hydro massage services. However, it's worth mentioning that the sauna in the women’s restroom was reported out of service for some time; timely repairs on facilities like this are essential for member satisfaction. Additionally, the wheelchair-accessible entrance and car park demonstrate Crunch's commitment to inclusivity, making the gym welcoming for everyone, including those with disabilities.
Child Care Services
A standout feature at Crunch Fitness - Pharr is its child care services. Parents have expressed satisfaction regarding the care their kids receive, allowing them to work out without worries. This makes it a more family-friendly option compared to other local gyms, catering specifically to those looking for places that support their fitness journey while accommodating their children.
Inclusivity and Atmosphere
Crunch Fitness emphasizes a positive atmosphere, promoted by a LGBTQ+ friendly environment. Many members appreciate the gym's commitment to being a transgender safe space, ensuring everyone feels welcome. The overall vibe is non-judgmental and supportive, which has been highlighted in various reviews.
Crowd Management and Equipment Maintenance
While most members enjoy their workouts at Crunch, some report crowded conditions during peak hours and issues with equipment maintenance. Instances of broken machines taking longer than expected to be repaired have been noted, causing frustration among regulars. The need for better management of gym traffic and clearer policies regarding equipment usage could enhance the experience for all members.
Membership Required
Access to Crunch Fitness facilities is exclusive to members, which can be a downside for potential users looking for drop-in options. Members share that prices are affordable, especially with regard to the perks they receive, yet some express frustration over hidden fees that pop up unexpectedly.
Conclusion
In summary, Crunch Fitness in Pharr offers a wide range of amenities and a generally positive gym atmosphere. However, they must address issues related to facility maintenance and management to ensure all members have the best possible experience. Both the supportive staff and inclusive environment make this gym a strong contender for anyone looking to embark on or continue their fitness journey.
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Great spot to get a sweat on, but watch out for all the posers. They might hit you with an extra charge every now and then, but we had to bounce after getting billed five times in one month.
Beverly Garcia (4/8/25, 6:04 PM):
I absolutely adored my initial visit to Crunch in Pharr! I've been on the lookout for a fresh gym and this is unquestionably it. The lass at the front desk, Victoria, truly made me feel right at home and at ease in this novel workout space. She's an absolute queen!
Mary Jackson (4/8/25, 4:34 PM):
They recruited me even when they supposedly had “frozen” my account for 3 months.. Then I found out they hadn’t actually frozen my account at all. After endless calls attempting to reach the manager, it felt like a game of hide and seek at this stage... No thank you.
Donna Gonzales (4/8/25, 10:08 AM):
Absolutely top-notch gym! Impeccably kept, the staff are on point and the vibe is just right for a killer workout.
Catherine Patterson (4/8/25, 8:57 AM):
Zenaida was the most excellent Customer Service Representative. It's a pity she departed for Austin. Among all of the Reps at Pharr Crunch, the Staff is top-notch, but you can never go wrong with Zenaida - polite, professional, and courteous. To the Owner, you have an amazing Staff: Victoria, Baby Vic, Denny, Sam, Ramsey, Chris, Tony, Zoe, Tony are all incredible. I have been in Customer Service for years, they make it an enjoyable experience. You have an amazing team. I moved from the Edinburg Crunch because of Your Staff. I should know, I am there every day.
Jose Reed (4/8/25, 6:55 AM):
The establishment is tidy as it is brand new. The employees are welcoming.
I'm giving it a two-star rating due to misleading advertising. I enrolled on the day of their big opening and was advised that all registration fees would be waived. However, when I paid for my second month today, I was informed that I would owe an annual fee when paying for the following month, which amounts to nearly 50 dollars. This fee was not disclosed during sign-up, and initially, all sign-up charges were supposed to be waived if I joined on the grand opening day. It seems they were only exempted temporarily, LoL. Amusing but not really.
In any case, I've had two negative encounters with Crunch now. Last January, I prepaid a yearly membership that I lost when the previous site shut down just a few weeks later. And now this deceptive membership offer. So, I'm on the fence about continuing here, giving it two stars.
Isabella Wright (4/7/25, 8:47 PM):
Fantastic service! Everyone was so friendly and overall I had a stellar gym experience there! There was this one staff member, Juan, who assisted me when I was a bit lost. I believe he worked at the front desk!
Beverly White (4/7/25, 5:08 PM):
Absolutely smashing facility, I must say! By far my top pick for a gym. It's always spick and span, with impeccable attention to detail in the machines. That said, the management is a bit of a shambles - constantly shifting class and training schedules, altering policies, and making cancellation a proper hassle. The general manager, a right rude one, doesn't give out accurate or thorough information at all. Cheers!
Victoria Murphy (4/7/25, 2:30 AM):
I have visited many gyms, and this one is definitely the best! Everyone was extremely helpful, especially Victoria. She made me feel very welcome and answered many of my questions. I will definitely be returning!
Juan Lee (4/6/25, 10:50 PM):
Mate, this gym is absolutely top-notch, hands down the best one I've hit up since Freedom Fitness called it quits. The staff is brilliant, the gear is top of the line, and the folks here are just fantastic. Absolutely loving it!
Big shoutout to Vero for absolutely killing it and doing an amazing job!!
Jason Hughes (4/6/25, 9:17 PM):
I absolutely adore Crunch. Everyone is so friendly - the front desk staff, instructors, and trainers. I'm greeted as soon as I walk in and bid farewell when I depart. Huge thanks to Victoria Salazar for assisting me with my schedule, always inquiring about my workout, and addressing any questions I may have.
Mark Butler (4/6/25, 6:39 AM):
Fantastic experience. I wholeheartedly endorse this gym. It has all you require to get into shape. The staff is outstanding. I eagerly anticipate my workout every day. 💪
Bruce Collins (4/5/25, 3:06 PM):
Fantastic team, incredible staff, the place is always busy but still maintains that awesome gym atmosphere (if you know, you know). Absolutely adore this place.
Harold Gutierrez (4/4/25, 11:06 PM):
UPDATE: So I departed the vicinity and, prior to my departure, I ensured to terminate my membership at the reception desk. Some months later, I revisited this issue and discovered that my account was still incurring the monthly fee. Upon contacting them again, it was revealed that my account had merely been suspended rather than canceled. I requested a reimbursement for the months where charges were made despite my assumption that the account had been terminated, but my request was denied. This establishment displays dishonest practices, and if given the choice, I would recommend seeking alternatives to avoid such issues.
A decent gym with a favorable pricing structure and commendable cleanliness standards.
Kimberly Alexander (4/4/25, 7:29 PM):
As a former personal trainer, I've sweated it out at numerous gyms in Dallas and McAllen, and Crunch (Pharr) truly stands out as my top pick. I'm a big fan of the spacious layout, the modern equipment, and the diverse range of offerings.
Moreover, they really excel in maintaining cleanliness!
Carolyn Evans (4/4/25, 5:21 PM):
The proprieter clearly does not give a hoot about their members. I've been frequenting this establishment for four years, and let me tell you, the stair climbers have never once operated correctly. The treadmills are dropping like flies, and don't get me started on the cable machines - they're as dry as the Sahara Desert. And now, a whopping three-fifths of the latest equipment additions are all glute machines! Heaven forbid you find any machines for other muscle groups.
Sandra Cruz (4/4/25, 1:12 PM):
The facility be lovely but I had to cease using this gym owing to relocating. I rang up and terminated my membership, yet still got billed months after. The gym gave no assistance with this matter, and instead of seeking to sort it out, all I received was a "you must come in person and converse with a manager." How?! I live a full day's journey away now!
Charlotte Anderson (4/4/25, 10:27 AM):
Absolutely splendid crunch ONE session by John!!!! Incredibly informative and knowledgeable. I am positively excited for my weight loss journey 🙏🏻 ...
Heather Gonzales (4/4/25, 6:30 AM):
The coworkers are so lovely and always give you that extra boost! One of the gentlemen, Juan, is always making sure we have everything we need before we start and shows he cares if we have any questions about anything. Absolutely love exercising here!!
Martha Sullivan (4/3/25, 8:12 PM):
I absolutely adore this place! The team and trainers are always so lovely and accommodating. I drop off my son at the kids' crunch while I get my workout in, and he always has a blast. The facilities are consistently well-maintained; I often notice the staff tidying up the machines and floors, making this gym by far the finest I've visited (much superior to Tru fit or Planet Fitness).