Exploring LA Fitness in Addison, Illinois: A Comprehensive Review
If you’re looking for a gym that offers a range of amenities and a vibrant atmosphere, LA Fitness in Addison, Illinois, may be on your radar. This location is particularly noteworthy for its wheelchair-accessible car park and accessibility, ensuring that all members can enjoy their fitness journey.
Amenities at LA Fitness
LA Fitness boasts several facilities that cater to diverse workout preferences. The wheelchair-accessible entrance ensures easy access for all. Once inside, members can take advantage of the basketball court, swimming pool, and sauna – although many patrons have reported that the sauna has been out of order for several months, creating some frustration among regulars.
The locker rooms are equipped with showers, making it convenient for those looking to freshen up post-workout. However, some reviews point to cleanliness issues, with concerns about the state of the changing areas and the need for better maintenance.
Atmosphere and Community
The overall atmosphere at LA Fitness is often praised, with many visitors noting the friendly staff and welcoming environment. One member stated, “The staff is always friendly and helpful, creating a positive experience while working out.” On the contrary, it’s worth mentioning that some guests feel there’s a strong push for memberships and personal training packages, which can be off-putting for those simply wanting to work out.
Membership Experience
While the membership options can seem appealing — including promotions that boast significant savings such as *“31% cheaper”* — some customers have expressed confusion regarding pricing structures and hidden fees. Potential members should ensure they fully understand the terms before committing. It's important to know that membership is required to access the various amenities, including the pool and sauna.
Challenges and Areas for Improvement
Despite the numerous benefits, LA Fitness in Addison faces several challenges. Many customers have pointed out that equipment is frequently left unorganized, with weights scattered across the gym floor. Moreover, some report that machines are often broken, which hampers the overall workout experience. There are also complaints regarding the cleanliness of certain areas, with one visitor mentioning mold and poorly maintained showers.
In addition, issues related to guest service have surfaced, particularly regarding communication and responsiveness from staff when addressing concerns or inquiries. While many staff members receive kudos for their friendliness, inconsistent experiences can sometimes tarnish the overall impression of customer service.
Conclusion
In summary, LA Fitness in Addison, IL, presents a mix of strengths and weaknesses. With a focus on community and accessibility, along with a variety of amenities, it can serve as a great place for both novice and experienced fitness enthusiasts alike. However, potential visitors should keep in mind the importance of reviewing membership terms and being prepared for varying levels of service and cleanliness.
Whether you're drawn by the basketball court, the swimming pool, or the potential for a supportive fitness community, it’s essential to plan your visit accordingly. With careful consideration, you might just find that this gym meets your needs.
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Dropped by this spot last night and the dude at the front desk halted me to say I needed to put on my face mask. I moved aside to grab it from my bag, and instead of waiting, he told me off and warned me not to enter the gym (which I wasn't even trying to do at that moment). To top it off, he referred to me as "you people" and even threatened to involve the police, all while I was simply trying to follow the rules. Xsport, clarify what "you people" means in your customer service book and why threatening with police is considered okay.
Willie Foster (5/17/25, 8:13 AM):
These folks are quite sneaky. They attempt to take advantage of you in every possible way. Take extreme caution before committing to anything, as getting out of any agreements won't be a walk in the park. It'll be quite the "arduous journey" to cancel any services. I suppose the best course of action would be to simply block your credit card.
Sophia Jenkins (5/17/25, 7:42 AM):
Lombard Gym is doing a fantastic job at maintaining cleanliness. I've been waiting for over 9 months for LA Fitness to fix the sauna - it's starting to feel like forever. There's also an issue with people hogging the swimming lanes for over an hour; perhaps we can come up with a system to share them. Despite these drawbacks, Lombard Gym is still much more enjoyable than X-SPORT on Finley Rd. The only downside there is the freezing temperature, but if you're a Polar bear, you'd probably enjoy their pool. I emerged looking like Papa Smurf after my dip.
Ruth Parker (5/17/25, 2:17 AM):
I cannot believe the ever-changing mask policies at the gym. Now, we are required to wear a mask around our necks at all times? Absolutely not. I was constantly harassed while trying to keep to myself in a corner, away from everyone else, just because I wasn't wearing my mask when others clearly weren't following the same rules. Additionally, they were not upfront about the maintenance fees. That was the final straw for me. I've already found another gym that is honest and doesn't tolerate mask nonsense. Best of luck to everyone else!
David Graham (5/12/25, 9:39 PM):
So, the gym used to be rather splendid. They went and switched the hours around, and ever since, it has been absolutely rammed. To the point where you can't even lay hands on the weights, gotta queue up, or might as well just give that particular exercise a miss.
Now, I work the graveyard shift, so when I attempted to pop by at a mere 7pm, they were shut on weekends. It's quite frankly unacceptable in my book, and they should rethink their 24/7 claim. I reckon I'll be switching to a different gym, one with fewer crowds and more accommodating hours. The sheer amount of high schoolers running about the place is bonkers. Between 3 and 7 pm, don't bank on a swift workout.
Linda Kim (5/12/25, 12:00 PM):
The gyms not too shabby, but it tends to be overrun with folks, making it a tad tricky to stick to your workout plan. And let me tell you, the responses to all the reviews here seem like they’re copy-pasted. Customer service feels a bit subpar, and I've heard similar complaints from others. Canceling membership? Good luck with that—it's quite the chore. It might be time to scout out a fresh gym spot, wouldn't you say?
Nicole Ortiz (5/9/25, 1:23 PM):
The gym atmosphere is top-notch, mate. There's a wide range of equipment to choose from, and the staff here are absolutely brilliant.
Aaron Young (5/8/25, 7:49 PM):
I had a dreadful experience at this gym location with the "manager" Ben. He was terribly impolite and quite unhelpful, showing no concern whatsoever for the members at the facility. I had bought a two-year membership that supposedly included all recovery amenities, and had been utilizing the Cryotherapy machine since I joined in June without any issues. However, all of a sudden, this individual informs me that it is not covered by my membership and would require an additional fee of nearly $50 per month just to use the Cryotherapy machine. Keep in mind that I live 20 miles away and suffer from Fibromyalgia, with the Cryotherapy being my only source of relief, making the drive worthwhile for me. He was extremely rude and dismissive, offering no acknowledgment of what I had purchased and displaying no empathy or consideration for the members. He insisted that it was my word against a former employee of theirs and that he was unconcerned about what I had been promised. Therefore, I essentially wasted $440 as he showed no regard for the services I had paid for.
Randy Kim (5/8/25, 7:47 PM):
I've been frequenting this place for nearly a year now, and I must say, no complaints thus far. I absolutely adore the trainers who lead the X-IT sessions. The gym has dedicated sections for free weights, rowers, and they've even got a Ski Erg! Now, I just need to pester them about getting a GHD machine. The locker rooms and showers are always clean and roomy. I'll be sure to keep this review updated if anything changes.
Allison Graham (5/7/25, 6:29 AM):
I've been hitting up this gym ever since it first opened its doors, drawn in by its convenient location and impressive array of equipment. It's not a bad spot, but I have to say, the standards have definitely slipped over time. The locker room seems to be getting grubbier by the minute, the sauna is frankly revolting and I doubt it's seen a proper clean since day one, and those handles on the cable machines? Well, let's just say they've been in need of an update for what feels like forever.
I'm not one to usually leave reviews, but I'm really hoping that my feedback might prompt some positive changes at the gym. The staff are fantastic, as are the fellow gym-goers, but it's clear that the management could do with stepping up their game.
I've even gone ahead and attached a snapshot of the sauna, which speaks volumes about its current state of disarray.
Jordan Hamilton (5/6/25, 11:16 AM):
Xsport gym is absolutely fantastic for getting your fitness fix. The staff, especially Sal and Delia, really enhance the overall experience and create a welcoming atmosphere in the gym.
Alexander Myers (5/6/25, 8:48 AM):
Top-notch facilities! The staff is super friendly, the gym is always well-maintained, and the infrastructure is excellently lit.
This gym is definitely a winner. Plus, they offer daycare services for the little ones as well.
Kathryn Robinson (4/27/25, 7:38 PM):
I absolutely adore XSport Addison! The staff is top-notch, the personal trainers are fantastic, and the spa is a delightful addition for unwinding and recuperating. Participating in X-It classes in a group setting is truly inspiring. The variety of classes included in the membership truly add value to the overall workout experience that XSport provides.
Philip James (4/27/25, 4:36 AM):
I was searching for a gym in the local area and stumbled upon 3 options to explore before making my decision. Upon visiting XSport in Addison, I didn't feel the need to visit the other two. XSport boasts a team of professional staff who maintain a spotless facility. The manager, Brian, kindly provided me with a complimentary 7-day pass and offered valuable assistance in securing the best membership rate with access to numerous amenities, of which there are plenty on offer here. The gym is impressively spacious, ensuring it never feels overcrowded. With features like 2 saunas, a whirlpool, pool, and a large locker room equipped with massage chairs and state-of-the-art cryotherapy, XSport truly has it all. I am thrilled to have discovered this club and sincerely appreciate Brian's exceptional service. Keep up the fantastic work!
Dorothy Clark (4/27/25, 4:06 AM):
I would rate this gym 4 out of 5 stars because they offer a wide variety of amenities, however, I was disappointed to find out that they do not have a steam room. The facility is very clean and well-lit, with no broken equipment, and the staff are extremely friendly and helpful.
I decided to give this location a try after having a negative experience at the gym on Finley in Downers Grove. That gym was consistently dirty, especially the men's locker room, had broken equipment, and poor lighting on the weight floor upstairs.
Susan Gomez (4/27/25, 3:04 AM):
I popped into this place to inquire about their complimentary seven-day pass offer, only to find myself being pushed by a chap named Chris to sign up for a membership that he preferred, not the one I had in mind for myself! Left feeling rather let down and quite uneasy as he failed to assist me in securing the membership that I actually desired. Furthermore, I wasn't provided with details regarding the free pass that had piqued my interest as I had misplaced the mailer they sent me. The employee was incessantly phoning me and leaving voicemails about gym visits, but that was all before this incident occurred. Quite bothersome, I must say! Enough with the relentless pursuit of money! I shall seek out a different gym where I feel more valued!
Steven Turner (4/23/25, 9:56 PM):
The body fat percentage chart provided here following a consultation with a fitness manager is not in line with the WHO (World Health Organization) guidelines. The XSport gym in Addison, among others, utilizes their own chart as a key indicator of health within their personal training program standards. This is akin to the concept of BMI. Personal trainers will offer specific data tailored to your body, which may differ from other organizations or body types. Sit-downs with a manager for personal training sessions can last over 45 minutes, especially if they aim to secure your commitment. Otherwise, you may be treated with condescension. It appears that because of my size, they assume I have never engaged in physical activity before. Being overweight doesn't equate to being uninformed. No, I am not new to the gym or these concepts. I might be large, but I am not uneducated. Let's not presume that those with a larger physique haven't experienced weight fluctuations in the past. I doubt the same question would be posed to a slimmer individual.
Debra Fisher (4/22/25, 8:38 PM):
Even though I've been frequenting this gym since its opening (and I previously attended the Elmhurst location, which was even worse), I must give it a low rating.
The roof leaks in various areas, ceiling covers are missing, and it's worth noting that this location just reopened after undergoing "remodeling".
The equipment is of good quality, and everything appears relatively clean. Additionally, the staff seem quite laid-back, so no issues there.
I attempted to downgrade my membership to only include this location since it's right down the street. However, they tried to charge me $200 for enrollment fees, haha. They claimed it was because when I initially signed up, I didn't pay them due to taking advantage of their $1 sign-up promotion. Well, that's not my fault.
In general, I would recommend this location, but don't anticipate a top-notch five-star gym experience. Consider it more like a larger Express location.
Dorothy Anderson (4/21/25, 6:06 AM):
I remember the first time I visited this gym, it was in late July with my best friend and her two younger sisters, the youngest of whom is a seventeen-year-old high school student (who looks quite young for her age). We started off running on the treadmills together, but then split up to do our own workouts. As I finished my run and wiped down my machine with a paper towel, I noticed a tall employee with dreadlocks, who I had seen at the front desk when we arrived, approaching my best friend's younger sister.
Walking past them, I could tell she was feeling uncomfortable as he asked for her phone number and even her social media accounts. After that encounter, the four of us decided to leave the gym. It's concerning to see an employee at a local gym behaving inappropriately towards a minor. My best friend's sister now feels uneasy about working out alone or even walking around the gym by herself. Despite reporting the incident to multiple employees and managers, no action has been taken against the employee involved.
Rachel Young (4/19/25, 1:44 AM):
This spot ain't too shabby bein' all fresh an' whatnot, but I'll be hornswoggled if Xports don't look dead ringers for them car lots. There's more desks in there than you can shake a stick at, with their associates tryin' to hawk you somethin' left an' right.
And let me tell ya, this place is busier than a one-legged man in a butt-kickin' contest, mornin', noon, and night. Can be a real chore tryin' to squeeze in a workout with all them folks around, and they're short on gear too. Only 3 flat benches to share amongst all them guests, which ain't no shake in my book. Some days, I'm waitin' near half-hour just to snag a spot on one of 'em benches.