24 Hour Fitness - Cerritos

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24 Hour Fitness - Cerritos, California

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24 Hour Fitness in Cerritos, California: A Comprehensive Overview

Located in the heart of Cerritos, 24 Hour Fitness offers various amenities and services for fitness enthusiasts. With options like a swimming pool, sauna, and basketball court, this gym caters to individuals looking for a comprehensive fitness experience.

Amenities That Make a Difference

This facility provides numerous amenities aimed at enhancing your workout experience:

  • Swimming Pool: Perfect for water aerobics or laps.
  • Sauna: A great way to unwind after a workout.
  • Basketball Court: Ideal for those looking to enjoy a game.
  • Shower Facilities: Convenient for post-workout freshness.
  • Wi-Fi: Necessary for tracking workouts or staying connected.

Accessibility and Service Options

The gym is equipped with a wheelchair-accessible entrance and a wheelchair-accessible car park, making it convenient for all members. However, feedback on staff service has been mixed, with some members praising the friendly atmosphere while others expressed concerns about the customer service, especially regarding membership cancellations.

Planning Your Visit

With varying busy hours, it's wise to plan your visit accordingly. Many members have noted that during peak times, finding lighter weights can be challenging, and some cardio machines often require maintenance. Despite these issues, the overall atmosphere is considered welcoming, with many staff members dedicated to providing great service.

Cleaning and Maintenance Issues

While the gym has been praised for its spaciousness and layout, cleanliness has become a recurring issue. Many members have reported unsatisfactory conditions in the men's and women's locker rooms, often highlighting unpleasant smells and unclean shower facilities. This is an area where significant improvement is necessary.

Customer Feedback: The Good and the Bad

Feedback about 24 Hour Fitness in Cerritos reveals a mixture of experiences:

  • *Positive Experiences:* Many members appreciate the cleanliness when it’s maintained and the helpfulness of staff like Mark and Josh. The uplifting atmosphere contributes to an enjoyable workout.
  • *Negative Experiences:* Conversely, several reviews cite frustration with broken machines, difficulty in canceling memberships, and a lack of consistent cleaning practices. Members have expressed disappointment, especially considering the premium membership fees.

Conclusion

In summary, while 24 Hour Fitness in Cerritos boasts excellent amenities and a generally welcoming atmosphere, it faces challenges related to cleanliness and customer service. Members are encouraged to weigh these factors against their fitness goals when considering membership.

We are situated in

The contact phone of the respective Gym is +1562-263-5154

And if you want to send a WhatsApp, you can do so at +1562-263-5154

The website is

If you need to update any information that you feel is not correct regarding this portal, we ask send a message so we can we will correct it promptly. With anticipation thank you very much.

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Showing from 1 to 2 of 2 comment(s) received.

Doris Parker (5/17/25, 8:24 PM):
The gym's atmosphere is quite pleasant and welcoming. The equipment is standard and clean, although the men's locker room tends to have a persistent odor and can be a bit dirty. If you are like me and don't really use the showers or such, then it's not a big issue. You get what you pay for, so I didn't feel like there was much to complain about.

However, I did want to share my experience regarding canceling my membership due to moving. I made several calls attempting to reach a manager. I was informed that I needed to speak with Chris and to call back on Monday, so I did just that. When I called back, Prince answered the phone. I explained that I wished to cancel my membership. He went to speak with Chris, who then informed him that I needed to come in person to cancel. I inquired about canceling via email, but was told it wasn't guaranteed that someone would see the email and respond due to the high volume of cancellation requests they were receiving. Quite frustrating...

I then called a different 24-hour fitness location, and the staff member canceled my membership in under 60 seconds. I asked if any manager at 24-hour fitness could do the same, and he confirmed that they could.

So, I called back the original 24-hour Fitness location. Prince answered once again, and I expressed my dissatisfaction with the misinformation provided by Chris and the difficulty faced by members. Prince acknowledged the issue and mentioned it was an area for improvement. It seems that Chris may not align with the company's values. He appears to be the type of manager who doesn't take ownership of the business. Prince can only follow the direction of his manager, Chris, so he is not entirely at fault.

In contrast, Chris... In the words of Joey Swoll, "You need to do better."
William Henderson (5/17/25, 1:31 AM):
Utterly preposterous. The morning staff member on 10/7/24 must be dismissed. The gym is meant to open at 5 am and I arrived at 5:45 am only to find no employees present. There are 50-60 cars in the parking lot with numerous individuals eager to exercise and start their day off right. Some individuals even prepare for work at the gym! By 6:20 am, there was still no sign of any staff member. I ended up having to get ready for work in the parking lot due to the incompetence of your staff. Pull yourselves together! This is completely unacceptable.
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