City Sports Club - Concord

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City Sports Club - Concord, California

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Discovering Gym City Sports Club in Concord, CA

Gym City Sports Club, located in Concord, California, is a well-rounded fitness facility offering a variety of amenities tailored for diverse fitness needs. Despite mixed experiences among patrons, its offerings and accessibility features make it a noteworthy option.

Accessibility and Comfort

One of the standout features of Gym City Sports Club is its commitment to accessibility. The gym boasts wheelchair-accessible entrances and a wheelchair-accessible car park, ensuring that all members can enjoy their workouts comfortably. This commitment to inclusion is reflected in the positive feedback from some users who appreciate the welcoming environment, especially when receiving assistance from dedicated staff like Russel, who went out of his way to give a tour even on his day off.

Amenities Galore

The club offers a range of amenities to enhance the workout experience. Members can take advantage of the swimming pool and basketball court, which provide opportunities for both cardio and recreational activities. Many reviews praise the pool's cleanliness, although concerns have been raised about maintenance in this area. Additionally, the presence of a sauna adds to the relaxation options available after a strenuous workout.

Planning Your Visit

When planning your visit, it's worth noting that a membership is required to access the full array of facilities. While the gym was previously lauded for its friendly atmosphere, some recent reviews reflect frustrations regarding customer service and cleanliness, particularly in the locker room areas. Ensuring a clean and safe environment is crucial, and patrons have expressed a desire for more consistent upkeep following the pandemic.

Staff Professionalism

While many members have experienced helpful and kind interactions with staff, such as receiving tours and assistance, there have also been notable instances of unprofessional behavior reported by others. A balance of great service and concerning management practices seems to shape member experiences. As described in several reviews, the inconsistency in staff professionalism can impact overall satisfaction, making it essential for management to address these issues actively.

Member Experiences

The experiences shared by members highlight a spectrum of feelings towards Gym City Sports Club. Some individuals cherish the well-equipped space and personal attention received, while others express disappointment in various aspects including customer service and facility maintenance. For those considering membership, taking the time to visit the gym and engage with staff might help gauge whether it meets personal fitness goals. In summary, Gym City Sports Club in Concord, CA presents a variety of amenities and accessible features designed to cater to fitness enthusiasts. While the potential for a positive workout environment exists, prospective members should weigh the mixed reviews concerning cleanliness and customer service against their personal expectations and needs.

The location of our premises is

The contact phone of this Gym is +1925-332-0200

And if you want to send a WhatsApp, you can do so at +1925-332-0200

We open at the following schedule:

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The website is

If necessary to change any detail that you think is not correct regarding this site, we urge you to send us a message so that we will correct it as soon as possible. In advance thanks for your cooperation.

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features, experiences, customer, amenities, fitness, concord, accessible, reviews, environment, workout, california, accessibility, cleanliness
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Showing from 1 to 20 of 42 comment(s) received.

Stephen Ford (6/16/25, 7:46 AM):
Lovely folks, delightful surroundings, a plethora of top-notch gear, and trainers that are second to none. This spot has truly stolen my heart.
Bruce Hamilton (6/15/25, 12:53 PM):
Appalling customer service. It appears that nobody is aware of which policies to uphold.
Joseph Thomas (6/10/25, 12:26 PM):
I ABSOLUTELY ADORE THE POOL AND JACUZZI. 💯💯💯...
Mary Murphy (6/9/25, 9:56 PM):
The City Sports Club in the Bay area is top-notch.
The new design is absolutely fabulous, especially the pool.
Impeccably clean at all times.
Highly recommend checking it out.
Matthew Hall (6/7/25, 12:50 PM):
Don't bother, mate.

I signed up for a 3-day pass to give this gym a go. Received the pass via email. Turned up at the gym only to be turned away, with them saying "I had a gym membership with them 8 years ago in a different state, so I cannot try this gym out."

Should have mentioned that in the email so I wouldn't have wasted my time. They clearly don't respect your custom or your time.
Bobby Cox (5/30/25, 11:21 AM):
Fabulous spot for a sweat sesh, but do keep an eye on your bits and bobs. Things have a way of vanishing in the changing areas. Items may only resurface if someone has kindly handed them in.
Denise Richardson (5/27/25, 8:30 PM):
Most of the employees are quite rude. They seem to struggle with using their software and lack appreciation for the customers. It's almost as if they believe they are granting you access to their exclusive gym or pool. Their poor customer service efforts may lead to the owner going out of business soon. I recommend leaving before they do to avoid losing your money.
Logan Watson (5/27/25, 6:57 AM):
Oscar and manager Victor, absolute wankers, mate. Paid $120 just two days ago, and today I forgot my wallet at home. Still had to fork over another $40 and they didn't even let me work out until I paid up! Absolutely shocking behavior from these two, shouldn't be working in a gym at all, if you ask me.
Jesse Evans (5/25/25, 10:32 PM):
Fantastic spot for a good workout and some hoops action, just like LA Fitness.
Paul Torres (5/19/25, 4:02 AM):
This gym 'as nearly everything you need for a proper workout. Indoor pool, basketball court, and a vast area with a wide selection of free weights, machines, and treadmills. You can even 'ave yer own personal trainer for an additional cost. I've been frequenting that gym since it opened, and I can't find a single thing to complain about. Always spick and span, it is. Cheers!
Joe Baker (5/18/25, 11:12 PM):
Fantastic gym! The staff is really friendly and the place is spotless. The kid zone is a great touch, super helpful. I would definitely recommend it!
Alan Sanders (5/16/25, 3:01 PM):
Lovely gym and friendly staff, however, post canceling our membership amid COVID, they are still charging our credit card. It has been quite the ordeal to figure out how to obtain a refund and cease the charges, so do be cautious.
Margaret Scott (5/16/25, 12:44 PM):
Oh dear, what a dreadful experience you had at the front desk! I typically visit City Sports in Vallejo using my buddy's guest pass, but when I tried the one in Concord, a chap named J.T abruptly informed me that I couldn't enter as a guest. He then proceeded to push me to sign up for a membership, clearly just looking to earn a commission from me. I'm not one to usually leave reviews, but this truly was an awful encounter.
Christine Sanders (5/14/25, 3:39 PM):
Heads up! For those of you with Kaiser, make sure to sign up through them for Active & Fit. The cost is just $25 per month and you'll have access to a variety of gyms, not just limited to City Sports. If you need to cancel, it's a breeze and you won't have to deal with ongoing charges. I've heard many complaints about being billed even after canceling, so if you're a Kaiser member, definitely go through them to avoid any hassle!
Maria Reyes (5/12/25, 2:27 PM):
The gym was really lovely and Marquis was ever so helpful!
Nicole Reyes (5/12/25, 2:36 AM):
When signing up online, please BEWARE of the "annual fee" that this gym charges on top of the monthly fee. What kind of business operates with such a shady business model? This is not a gym that prioritizes efficiency. When I attempted to cancel my membership, they were incredibly uncooperative. I found it impossible to cancel over the phone, through the app, or even while working out in the mornings. I was forced to wait for their manager, who didn't show up until 9 and seemed quite lazy. While the equipment is new, it is made of low-end plastic. There is only one full basketball court, which is constantly being used for lessons by some random guy every morning, causing constant disruptions for other players trying to use the court. The list of complaints could go on and on, but I have had enough of this joke of a "business."
Amanda Myers (5/12/25, 2:14 AM):
I absolutely adore this gym, undeniably the finest gym in the locality. A fantastic price for a lovely pristine swimming pool. Just $34.99 per month. It's impossible to find a better deal elsewhere with a swimming pool. The Ymca will set you back $52, and their pool is always teeming with elder individuals; their facilities are constantly packed. Anytime Fitness is minuscule, and their workout area is akin to a bathroom.

I can only sing praises for Cityclub Sports Gym. This gym is spacious, never overcrowded, exceptionally clean, the staff is exceedingly hospitable, the classes are extraordinary, and the aerobics room is quite sizable. Overall, I am exceedingly impressed with this gym.
Ella Johnson (5/7/25, 2:43 AM):
"You must vacate the premises"

I acquired a VIP guest pass from an active member and visited this establishment on June 20th. Upon arrival at 9pm, the individual on duty provided me with exceptionally poor service. I was informed that the pass needed to be activated before use. Understandably, this process may have required some time and explanation. I inquired if there was a way for me to enter using the pass to avoid wasting my 30-minute commute. However, the staff member displayed no patience, flexibility, or empathy. Instead, he quickly mentioned that their sales representative was not present and abruptly instructed me to "You need to get out of here." This embarrassing situation unfolded in front of other gym-goers, making me feel as though I had committed an error by attempting to utilize my guest pass. Despite driving 30 minutes to reach the gym, the interaction lasted less than 10 minutes. Throughout my brief visit, I maintained a respectful demeanor; nonetheless, all I received was the directive to vacate the premises.
Linda Cruz (5/6/25, 7:03 PM):
They never tell you about all the charges in advance, and you end up shelling out for various fees that don't even add up. What kind of business is this, sneaking in annual fees on top of monthly ones?

Meanwhile, the jacuzzi is always closed for maintenance, lol.
Noah Anderson (5/3/25, 11:34 AM):
They offered me a membership account for $25 per month and promised it would be ready the next day. When I called the following day, they informed me that it would not be available.

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