Showing from 1 to 18 of 18 comment(s) received.
This gym is absolutely covered in dust and cobwebs. It's dirty, most employees who aren't trainers are just glued to their phones. However, the other gym members here are pretty cool.
The staff is top-notch and the equipment is rock solid. I absolutely enjoy my workouts here. A perfect 10/10.
Ever since Crunch took control of the gym, I 'ave noticed a gradual decline in quality. The hiccup durin' the peak of the COVID epidemic was easily understood, but the standards 'ave only worsened. 'Ere be some of the issues I 'ad noticed that 'ave prompted me to bid farewell to Crunch:
*The gym ain't clean—the workout area is frequently dirty; ye can spot the same dust bunnies and dirt piles lingerin' in the same spots for weeks.
*The locker rooms be in dire need of restoration and maintenance—many locker doors be busted and fallin' apart, mold and mildew be present, and they are generally not tidy.
*The lavatories are often dirty and I 'ave encountered multiple instances where there be no loo paper and/or paper towels.
*The roof be leakin' and durin'/after rain storms, the workout area be set up with buckets to catch the rain leakin' through the roof.
*Often there be no towels available and a couple o' times, I was given a towel that be so worn and torn it looked like a rag from me garage.
*The 'ot tub 'as been in constant disrepair for months/years—it be often dirty, the water be only lukewarm, the jets don't work, or it just ain't open. Several times in the past year or two, I went to the gym specifically to relax in the 'ot tub after a bout of skiin', only to find that it be either shut or not workin' properly.
*On that note, the 'ot tub also caused a recent outbreak of Legionnaires' disease: Idaho Statesman, July 23, 2023.
*Some of the staff be very friendly, but some of the front desk staff be so distant and uninterested, that they act like your needs be an annoyance to their textin' or chats with the other staff.
*Twice in the past 3 months, I arrived at the gym at 5:15 a.m. (gym opens at 4:30 a.m.) only to find it not open (and these weren't holidays).
*Much of the equipment needs maintenance/repairs, most of the Swiss balls be often not fully inflated, and equipment be not put away orderly—even though I usually work out early in the mornin', I regularly 'ave to search for various pieces of equipment coz they be scattered all over the gym.
I spotted a significant mistake in their billing system after I had terminated my membership. Strangely enough, it kept charging my account for a while before I noticed. I managed to provide evidence of the error and they assured me they would issue a refund. I appreciate their willingness to listen to my concerns.
I signed up at Crunch Fitness a few moons back and kicked off my fitness journey with a personal trainer, Arielle. She's a real gem - friendly, positive, and full of knowledge. Arielle's got a whole bag of tricks to target my muscles in different ways, keeping each workout fresh and exciting. The gains are already showing, and I couldn't recommend Arielle highly enough to folks aiming to bulk up or sculpt their physique.
UPDATE: Just after posting the review below, they performed a more comprehensive cleaning and have increased their maintenance efforts. I witnessed Mary cleaning today (1/2/25) at a level never witnessed before... thank you!
The Pros: Roomy, ample equipment, not overly crowded
The Cons: Cleanliness
I hit the gym every day. The staff is super chill and cool.
I 'ad reservations about signin' up for Crunch Fitness after 'avin' come from other local gyms (like Jack City and others) that don't make you jump through 'oops to cancel. I tried to cancel after me 2nd month, and then they charged me for another month, and on top of that an additional annual fee! Beware that these Terms and Conditions are predatory. For real, stop takin' advantage of consumers. Let us cancel when we want to.
Marvelous gym with the most delightful staff! Relaxed atmosphere and has all you could ever ask for and then some!
The pool, steam room, and jacuzzi have been closed permanently, yet the price has not changed. I spoke with management, and they informed me that corporate decided it was not worth the expense to maintain them. So, what exactly are the additional annual fees and monthly charges for if not to uphold the gym? It's a shame; it used to be a fully equipped gym. I also tried reaching out to the provided email address but received no response.
The Wi-Fi ain't workin' and they never bother fixin' it, that's why I gave 'em fewer stars. This is a well-equipped gym with all the essentials. It don't get too crowded like some other joints, and the staff is helpful and know their stuff. I haven't tried any of the classes so can't say how those are.
I 'ad a jolly good time bein' trained by Eli. All the workouts were HIIT-based and I truly felt that I progressed even though it's only been a month. I already began to see improvements after the first few sessions, and I'm chuffed about it! I would highly recommend others to give it a go!
The gym was absolutely spotless and Daniel was incredibly helpful in giving me a tour! I would highly recommend this gym to anyone in search of a new fitness center, 10/10.
Daniel provided top-notch customer service and created an excellent workout atmosphere.
5 stars
Daniel was extremely helpful in getting me enrolled, and his positivity was contagious!
The gym has a great layout overall, and the cleanliness of the place was very impressive.
This spot has all ye need at a gym. Fine gear, fine airflow, and low funk. 'Tis now part o' me daily regimen and I have no grievances. I haven't engaged with any trainers as I be good at pushin' meself to me limits but they all seem very pleasant and easy to work with as I spy them workin' with others. Without a doubt a gym I would commend.
As someone who has given other gyms a go, and had other personal trainers in the past--- my experiences here have been top-notch.
I initially signed up due to the location's convenience, but I keep coming back because of the positive overall interactions I've had.
When it comes to trainers -- Eli is superb, a personal cheerleader who is also dedicated to helping you achieve your goals.
I've been a member of this gym for over ten years and I have no complaints. Since COVID started, I've really come to appreciate the spacious layout, high ceilings, and two levels that provide plenty of room to unwind without feeling cramped.
But let me tell you about the best thing I recently discovered here - Trainer Eli. He's absolutely fantastic! He has a special talent for personal training. He's professional, passionate, and his energy is contagious. He listens well and has great intuition. He's a patient teacher and is incredibly knowledgeable and informative. Every session is unique, so it's always a pleasant surprise to see what he has planned next! Eli somehow manages to make a tough, grueling 30 minutes feel incredibly rewarding and enjoyable. I'm loving the progress he's helping me achieve. If you're looking to shake things up, feel amazing, and work hard, Eli is the MAN! **Five Stars**
